Long row of smiling employees.

Career Opportunities

Join the Mainstreet team

Ask any Mainstreet employee why they joined this organization and you'll probably get a different answer from each of us. Ask us why we love it here - the following are just a few of the responses you'll hear.

Benefits and Perks

  • Competitive compensation
  • Day-time hours that provide for a healthy work-life balance
  • Company provided life insurance and long-term disability
  • Special product perks for employees
  • Career advancement and growth opportunities
  • Daily opportunities to help make a difference in the lives of members
  • Highly motivated, passionate co-workers who are committed to success
  • Generous benefits package
    • 401k with company match
    • A wide variety of insurance options for health, dental, and vision
    • Paid time off plus most of the federal holidays
    • Volunteer opportunities
We are an Equal Opportunity Employer with several branches in the Greater Kansas City area. 

Current Positions



Location: Lenexa
 

Company Expectations

In the performance of their respective responsibilities, all employees are expected to perform the following:

  • Predictable and reliable attendance as required to successfully perform the duties of the position.
  • Interact professionally with all employees, members and general public.
  • Ability to perform job expectations in an accurate and efficient manner.
  • Complete required new hire, on-the-job and additional training as indicated by management and company policy.
  • Comply with all Mainstreet Credit Union policies and procedures as communicated in the Employee Handbook or elsewhere.

Position Overview

The Deposit Products Manager is responsible for all deposit product functions including pricing, promotion, development, market analysis and compliance.  This position will partner with stakeholders to continuously improve the product offerings, delivery, analytics, and workflows in order to maximize member experience and utilization.   

Major Responsibilities

  1. Develop and execute a strategic plan to enhance and grow our suite of deposit products.
  2. Manage the deposit portfolio to balance member value and financial performance through effective pricing.
  3. Assess relevant member, competitor, technology, and industry insights to help define strategies to improve product experience and portfolio growth.
  4. Evaluate delivery workflows to ensure efficient methods are in place to provide exceptional experiences through all channels.
  5. Collaborate with the Marketing Department to create effective marketing campaigns.
  6. Create and manage deposit related budgets.
  7. Analyze and interpret internal deposit trends.
  8. Partner with Information Technology on system settings and programming.
  9. Partner with retail leadership and employee development to educate staff on features, benefits and competitive advantages.
  10. Utilize data analysis to analyze product profitability and marketing opportunities.
  11. Manage vendors to ensure effective pricing, delivery and technology.
  12. Ensure compliance with federal, state and local laws and regulations related to deposit products.

Required Qualifications

  • Bachelor’s degree in accounting, finance, or business management preferred.
  • Minimum 3 years’ experience in product management in a financial institution.
  • Project management experience with high attention to detail and the ability to plan and execute multiple projects while balancing department or organizational demands a must.
  • Strong leadership and interpersonal skills.
  • Problem solving ability.
  • Ability to perform job expectations in an accurate and efficient manner.
  • Advanced or proficient experience with Microsoft Office products and other technologies.
  • Ability to work and communicate within a team structure.
  • Requires interaction with various vendor representatives and regulatory entities.
  • Courtesy, tact, and diplomacy are essential elements of the job.
  • Exhibits team building philosophy.
  • The ability to motivate and influence others is a material part of the job, requiring a significant level of diplomacy and trust.
  • Must independently meet multiple deadlines.

Physical Requirements

  • Regularly required to talk, hear and drive. Frequently required to stand, sit, walk, use hands to finger, handle or feel; and reach with hands and arms.

Company Expectations
In the performance of their respective responsibilities, all employees are expected to perform the following:
• Predictable and reliable attendance as required to successfully perform the duties of the position.
• Foster a positive and supportive work environment conducive to the credit union’s culture initiatives by adhering to Mainstreet Credit Union’s service standards and values.
• Ability to perform job expectations in an accurate and efficient manner.
• Complete required new hire, on-the-job and additional training as indicated by management and company policy.
• Comply with all Mainstreet Credit Union policies and procedures as communicated in the Employee Handbook or elsewhere.

Position Overview
The Member Development Specialist will be responsible for establishing new member relationships through electronic channels as well as enhancing current member relationships while engaging in all sales and service activities. This individual will initiate, develop, and retain relationships with our members through advising them on the best products and service solutions to meet their needs, while supporting the credit union’s sales philosophy and goals. This position will be expected to exhibit strong interpersonal skills to members and to all team members to ensure strong working relationships within the entirety of the Mainstreet team.

Major Responsibilities
1. Consistently demonstrates Mainstreet’s Values with internal and external members.
2. Complete required training certifications as outlined for the position.
3. Develop and groom positive member relationships through proactive communications (outbound calling, email, onboarding, follow-up, etc.) through the electronic channels.
4. Ability to open accounts and work loan applications while identifying needs for loan solutions and cross-selling opportunities to help our members with their financial needs.
5. Performs loan processing activities to include research, interviews, loan approvals (within set limits) and loan closings through the online channels
6. Work with other credit union departments to ensure the workflow or process is providing the best service to the members (indirect, loan processing, etc.)
7. Ensure proper procedural compliance, accuracy, and authenticity of information and documents.
8. Meet Maintain an up-to-date and extensive knowledge on all credit union products and services that are handled by this position.
9. Maintain a thorough understanding of state and federal laws and regulations related to credit union compliance including bank secrecy act, anti-money laundering and elder financial abuse laws appropriate to the position.
10. Must have the flexibility to work during the necessary business hours and exceed goals as established by management.
11. Perform other duties as assigned

Required Qualifications
• High school diploma or general education degree (GED).
• Bachelor’s Degree in Finance, Accounting, Economics or Business Administration preferred
• One-year Sales and/or advising required.
• One-year customer service experience required.
• One to three years’ consumer lending (processing, underwriting, or closing) experience in a financial institution required
o Completion of Mainstreet Credit Union’s lending training program(s) and demonstrated ability in lieu of consumer lending experience will be considered for internal candidates
• Demonstrated understanding of the financial industry.
• Ability to acclimate to required systems with accuracy and speed.
o Previous experience with Symitar and Meridianlink preferred.
• Exhibit and maintain high degree of professionalism
• Strong attention to detail, relationship building and negotiating/problem solving skills
• Exceptional customer/member service skills.
• Must meet all criteria for registration in the Nationwide Mortgage Licensing System & Registry (NMLS).
• Understanding and use of good judgment.
• Thrive in a fast-paced environment with the ability to prioritize multiple tasks daily.
• Relevant computer skills, solid math and written communication skills.
• Regularly required to stand; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; and talk or hear. Frequently required to walk and stand. Occasionally required to stoop, kneel, crouch, or crawl.
• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.
• Does require occasional lifting up to 50 pounds
Locations:
  • Part-Time available in Lenexa, Wyandotte, Olathe East
  • Full-Time available in  Lenexa, Bonner Springs, KCMO- Barry Rd , Olathe Downtown, Mission & Olathe East
Position Overview
Patient and friendly, a successful Member Experience Representative has excellent people skills and enjoys solving problems. They remain positive, composed and work well under pressure. They will serve as the first point of contact and are critical to positively impacting the member’s experience and building a trust-based relationship with the credit union. Member Experience Representatives are responsible for providing members with exceptional service by listening to members’ requests, handling transactions, and providing a soft-hand-off to appropriate team members when necessary. Promoting the credit union products and services to applicable member situations is an important aspect of this position.

Major Responsibilities:
 
  1. Interact with members utilizing the credit union service standards: greet members in-person to respond to their needs and concern(s). Deliver high-quality member service, listening to members’ requests and working to find the appropriate solution. Provide a soft-hand-off to the appropriate person or department as necessary.
  2. Process and audit transactions, including deposits, withdrawals, purchases, transfers and payments. In charge of maintaining and balancing a cash drawer and adhere to established cash handling and balancing procedures.
  3. Build rapport with members and display a needs and value-based approach in referring credit union products and services: Assess member needs while processing transactions and identify opportunities to support members’ financial needs based on Mainstreet Credit Union’s product or service offerings while making appropriate recommendations and/or referrals.
  4. Maintain an up-to-date and comprehensive knowledge on all credit union products and services that are handled by this position.
  5. Promote and maintain a positive image of Mainstreet Credit Union at all times to current and potential members and the community.
  6. Perform membership maintenance as necessary and required.
  7. Maintain a thorough understanding of state and federal laws and regulations related to credit union compliance including bank secrecy act, anti-money laundering and elder financial abuse laws appropriate to the position.
  8.  Meet or exceed goals as established by management.
  9. Must have the flexibility to work during the necessary business hours. This includes opening and closing the branch and assisting other staff in completion of daily activities, as needed.
  10. Must be available and willing to travel to such locations and with such frequency as determined necessary or desirable to meet the business needs of the credit union.
  11.  Perform other duties as assigned by supervisor or manager.
 Required Qualifications
  • High school diploma or general education degree (GED).
  • One month to twelve months prior experience working in retail or financial environment to include cash handling and providing exceptional service while building rapport with members/customers.
  • Excellent communication skills allowing for positive interactions with members.
  • Thrive in a fast-paced environment with the ability to prioritize multiple tasks daily.
  • Ability to handle cash with speed and accuracy.
  • Exhibit enthusiasm and professionalism along with a high level of ownership and accountability.
  • Understanding and use of good judgment.
  • Relevant computer skills and ability to acclimate to required systems with speed and accuracy.
  • Regularly required to stand; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; and talk or hear. Frequently required to walk and stand. Occasionally required to stoop, kneel, crouch, or crawl.
  • Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.
  • Does require occasional lifting up to 50 pounds
Please send your resume to careers@mainstreetcu.org. We look forward to connecting with you!
Company Expectations
In the performance of their respective responsibilities, all employees are expected to perform the following:
• Predictable and reliable attendance as required to successfully perform the duties of the position.
• Interact professionally with all employees, members and general public.
• Ability to perform job expectations in an accurate and efficient manner.
• Complete required new hire, on-the-job and additional training as indicated by management and company policy.
• Comply with all Mainstreet Credit Union policies and procedures as communicated in the Employee Handbook or elsewhere.

Position Overview
The Consumer Loan Processor is responsible for assisting the credit union loan officers or dealers in the processing of loans. Specifically, this position will process consumer home equity loans, non-real estate secured loans and assist in funding indirect contracts.

Major Responsibilities
1. Create closing documents for home equity loans. Collaborate with loan officers in communication with members regarding the process and the follow up to obtain required paperwork. Fund and disburse loans. Track and review recorded mortgages. Perform file review of new loans. Ensure that proper insurance coverage is secured prior to closing. Manage the expiring credit line process.
2. Gather and audit loan packages (indirect and direct). Ensure compliance with underwriting stipulations. Communicate with dealers and Loan Officers to resolve issues. Book loans to the operating system and disburse loan proceeds. Quote payoffs and participate in business development opportunities with dealers.
3. Ensure regulatory loan documents and home equity disclosures are provided to the borrower within time frame guidelines.
4. Order third party reports for home equity loans including Flood Certifications and Owner & Encumbrance reports. Review reports to ensure the credit union’s risk exposure is limited.
5. Assist in compiling monthly reports and act as a resource to lending staff.
6. Completion of appropriate Credit Union “in house” resource curriculum that covers such areas as cross selling, other lending functions, credit union philosophy and other pertinent subjects relating to this position.
7. Other duties as assigned.

Required Qualifications
• High school diploma required.
• Minimum of two years’ experience with loan and real estate documentation.
• Open minded attitude.
• Ability to show initiative.
• Good judgment skills.
• Ability to manage multiple time sensitive tasks.
• Display effective communication skills, both oral and written.
• Excellent relationship building skills.
• Display pride in work.
• Basic computer skills.
• Experience with loan origination software.
• General office equipment.
 
Preferred Qualifications
• College degree preferred.
Physical Requirements
• Regularly required to talk and hear. Frequently required to stand, sit, walk, use hands to finger, handle or feel; and reach with hands and arms.

Physical Requirements
• Regularly required to talk and hear. Frequently required to stand, sit, walk, use hands to finger, handle or feel; and reach with hands and arms.