Explore FAQs

You will receive a confirmation email once you have successfully scheduled your appointment. We recommend signing up for text message reminders prior to your appointment time. Select Receive text message confirmation and reminders on the confirmation page to sign up for these reminders.

Appointments can be made as quickly as 1 hour in advance and looking up to 2 weeks out in the calendar. Some appointments are available by phone or in-person, while others are phone-only appointments.

Services available

CARD SERVICES

• Get assistance with ATM, Debit or Credit Cards

NEW ACCOUNTS

• Open a new membership

• Open a savings, checking, IRA, Youth or Business account

LOANS & MORTGAGES

• Purchase or finance vehicles, Harleys, ATVs or motor homes

• Meet with a representative to borrow money for nearly any purpose

• Apply for a Mastercard^® credit card and borrow money as you need it

• Discuss options to borrow against your home’s equity

• Discuss your business lending needs with a representative

OTHER FINANCIAL NEEDS

• Schedule a call or in-person appointment to update your account information

• Get help accessing your online account, mobile app or other online features

• Make an appointment to get your business or personal documents notarized

• Transfer money to an individual or entity

• Place a stop payment on a single check, ACH or a series of checks

• Schedule time to access your safe deposit box

You can cancel or reschedule your appointment from the confirmation email you received.

You can choose a specific representative to meet with if there is one you’re more familiar with.

1. Bring any documents that you may need for your appointment.

2. Parking looks a bit different at each branch so look for any signage that helps guide you to the right location for parking.

3. When you arrive, someone will be available to help check you in when you arrive.