Explore FAQs

You can update your phone number or email address in mobile banking.

1. Log In

2. Click on the User Profile icon and click Settings

3. Click Edit next to your phone or email

4. Verify your password

5. Edit your contact information

6. Click Save

Phone and email updates will happen immediately. All address updates will be reviewed by a member service representative and you may be contacted for additional information.

You can change your username or password at any time in mobile banking.

To change username:

1. Log in

2. Select your username icon in the top right corner or menu in mobile banking

3. Select Settings and then select Security option on the left side menu

4. In the Username field select Edit

5. Enter your current password when prompted

6. Change your username and select Save

To change password:

1. Log in

2. Select your username icon in the top right corner or menu in mobile banking

3. Select Settings and then select Security option on the left side menu

4. In the Password field select Edit

5. Enter your existing password, and then enter a new password

6. Select Save

You can rename any account in mobile banking.

1. Log in

2. Select an account from the Accounts section

3. Select Settings from the options menu

4. Next to the account name, select Rename

5. Type the new name, and then select Save