Explore FAQs

Members age 10-17, who would like an ATM or Debit Card with their checking account, are required to have a parent or guardian as joint owner.

• Online - members can view their statements through OnlineAccess.

• By mail - members who have opted in for printed statements receive monthly or quarterly statements, based on the type of account they have. Mailed statements are subject to a fee. Please refer to the Fee Schedule for current fees.

Alerts can be edited at any time in mobile banking.

1. Log in

2. Select the account you would like to edit an alert for

3. Click Alert preferences in the menu or Manage alerts in mobile

4. Under Alerts

   1. Click Edit next the alert you would like to change

   2. Change your criteria for the alert

   3. Click Save

Mobile deposit limits are based on the type of checking account you have. These limits include a daily dollar amount and number of items deposited daily. If you have specific questions, come in or call the credit union.

Mobile deposit is now available for all savings and checking accounts, but you must enroll first. Mobile deposit can only be done through the mobile app.

1. Log in

2. Select Deposit Check from the slide out menu in the mobile app

3. Click Enroll Account and go through the sign-up steps

4. Once your request has been processed and approved (typically approved the next business day), tap Deposit a Check

5. Enter the check amount

6. Tap Continue

7. Select the account to deposit to

8. Take a picture of the front of the check and tap continue

9. Take a picture of the back of the check and tap continue

10. Verify the information and tap Submit

You should retain the check for 30 calendar days after the deposit has posted to your account. After that time, you may shred it.

Automatic Loan Payments allow regular payments on a Mainstreet loan to be transferred from your checking or savings account. To set up automatic payments, call the Member Assistance Center or stop by any branch location.

OnlineAccess users may sign up for Mainstreet's Bill Payer service. Bill Payer provides flexible options for paying Credit Union loans and other businesses or individuals. Learn more.

Appointments can be made as quickly as 1 hour in advance and looking up to 2 weeks out in the calendar. Some appointments are available by phone or in-person, while others are phone-only appointments.

Services available

CARD SERVICES

• Get assistance with ATM, Debit or Credit Cards

NEW ACCOUNTS

• Open a new membership

• Open a savings, checking, IRA, Youth or Business account

LOANS & MORTGAGES

• Purchase or finance vehicles, Harleys, ATVs or motor homes

• Meet with a representative to borrow money for nearly any purpose

• Apply for a Mastercard^® credit card and borrow money as you need it

• Discuss options to borrow against your home’s equity

• Discuss your business lending needs with a representative

OTHER FINANCIAL NEEDS

• Schedule a call or in-person appointment to update your account information

• Get help accessing your online account, mobile app or other online features

• Make an appointment to get your business or personal documents notarized

• Transfer money to an individual or entity

• Place a stop payment on a single check, ACH or a series of checks

• Schedule time to access your safe deposit box

Yes, any Mainstreet checking account may be used for payments.

All Bill Payer transactions are reflected as an ACH debit on the account statement.

You may register for Bill Payer online. The online method is invoked the first time you attempt to access Bill Payer. First, you will be requested to read and accept Mainstreet Credit Union's authorization disclosure. Failure to accept the disclosure terms prevents the registration process from proceeding. After the disclosure is agreed to, you complete an online registration form. After submission, the registration form is electronically forwarded to Mainstreet Credit Union for review. Mainstreet Credit Union is responsible for checking the information submitted and for assigning the payment plan. For more information call 913-599-1010.

If you try to enter Bill Payer during the application-processing period, you will be shown a page requesting that you wait for the acceptance notification.

You can use mobile banking to pay a bill or pay a person.

1. Log in

2. Select Pay under your account in mobile

3. If it is your first-time using Payments, it will ask you to enroll, click Enroll

4. Select Pay a person > Person to pay (To add a new person, select Add another person and fill out the necessary information) or Select the person to pay in mobile

5. Select an account to take funds from, and then input the Amount

6. If you would like to set the date for the payment, Select More options and select the desired date

7. Select Submit