How can we help?

Routing # 301079183

Main Menu
Quick access to helpful information

Explore FAQs

When you have a question, you want to get answers as quickly as possible. Start your research here.

Our FAQs are here to help you find answers quickly and conveniently

Chances are, you’re not the first to have your question! Here, we’ve gathered the most common questions from our members along with helpful answers, so you can find the information you need quickly and easily. If you need more support, just click "Chat With Us" below.

Scheduling Appointment

Appointments can be made as quickly as 1 hour in advance and looking up to 2 weeks out in the calendar. Some appointments are available by phone or in-person, while others are phone-only appointments.

Services available

CARD SERVICES

  • Get assistance with ATM, Debit or Credit Cards

NEW ACCOUNTS

  • Open a new membership

  • Open a savings, checking, IRA, Youth or Business account

LOANS & MORTGAGES

  • Purchase or finance vehicles, Harleys, ATVs or motor homes

  • Meet with a representative to borrow money for nearly any purpose

  • Apply for a Mastercard® credit card and borrow money as you need it

  • Discuss options to borrow against your home’s equity

  • Discuss your business lending needs with a representative

OTHER FINANCIAL NEEDS

  • Schedule a call or in-person appointment to update your account information

  • Get help accessing your online account, mobile app or other online features

  • Make an appointment to get your business or personal documents notarized

  • Transfer money to an individual or entity

  • Place a stop payment on a single check, ACH or a series of checks

  • Schedule time to access your safe deposit box

Mainstreet Credit Union is dedicated to supporting our members' financial journeys with trusted local services in Kansas City, MO and Kansas.

Still looking for an answer to your question? We're here for you.